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Very Hot Topic (More than 25 Replies) San Hing deposit refund (Read 6227 times)
Coppergoose
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Re: San Hing deposit refund
Reply #50 - Jan 10th, 2021 at 3:10am
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Thank you. Is there a comprehensive list of affected residents from her or City Management?

Is there any link to see Amy Ďs update?

hongkongpauli wrote on Jan 8th, 2021 at 7:29am:
I sent an email to Amy Yung, and asked for her support regarding San Hing LPG`s inability to refund the deposits of I suspect the majority of DB residents, She advised, that She Will the list to the police. Their Serious Crime Bureau is conducting an investigation.

  
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hongkongpauli
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Re: San Hing deposit refund
Reply #51 - Jan 11th, 2021 at 3:17am
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Amy replied to my email, as stated below.
  
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Xxxx
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Re: San Hing deposit refund
Reply #52 - Jan 20th, 2021 at 12:05am
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Sandy wrote on Jan 8th, 2021 at 10:34am:
And Consumer Council replied me today that after multiple e-mails, they did not receive any reply, so the case is closed and advised me to contact lawyer... Sad


Same answer on my side yesterday.
  
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Coppergoose
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Re: San Hing deposit refund
Reply #53 - Jan 31st, 2021 at 2:57am
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Is it true the sole director handling refunds has absconded?
  
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hongkongpauli
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Re: San Hing deposit refund
Reply #54 - Feb 2nd, 2021 at 6:53am
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I contacted Wilson Chan, his response is below:

As you are aware, the person in charge of San Hing could not be reached since mid of October. What we can do is to leave messages to the mobile phone/whatsapp 9268 3667 of her director Ms. Bonnie Ho and issue letters to San Hing. On the other hand, since ExxonMobil, the ex-gas supplier in Discovery Bay, appointed San Hing as her servicing agent while the former is responsible for any act or omission by the latter, City Management also wrote a couple of letters to ExxonMobil urging them to intervene and resolve the dispute amicably. However, up to the present moment, nil response has ever been received from ExxonMobil or San Hing.

Relevant information was also given to the Unfair Trade Practice Investigation Group of Customs & Excise Dept and CID of the Police Force upon their inquiry of suspected default payment of deposit refund to the owners in mid of November. We understand that the Consumer Council, in the event that the dispute cannot be settled after conciliation or the company is not cooperative,  indeed advised that residents concerned may consider filing the claim at Small Claims Tribunal.

Thanks for your understanding.

Regards,
Wilson Chan
  
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Xxxx
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Re: San Hing deposit refund
Reply #55 - Feb 3rd, 2021 at 3:45am
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Thank you for the update hongkongpauli
Ok then, next step Small Claims Tribunal
  
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hongkongpauli
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Re: San Hing deposit refund
Reply #56 - Feb 3rd, 2021 at 5:36am
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I actually contacted ExxonMobil via email and advised if I did not hear within a week, I would go to the press.
  
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DBresider
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Re: San Hing deposit refund
Reply #57 - Feb 4th, 2021 at 3:07pm
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I am another resident who is still owed deposit by San Hing.

Initially, I withheld the deposit and usage payment to DSG, suspecting something fishy about the entire process and demanded my San Hing deposit to be deducted from the above but they said no so I became even more suspicious. Eventually, after being warned that the gas will be disconnected, I settled everything.

True to my suspicion, it looks like a case of fraudulent. Back in September, the ex-employees who now work for DSG told me that San Hing couldn't cope processing the refund all at once and asked me to leave my email address. They all lied to cover up the real reason.  Angry

By the time I contacted CM, they have proceeded with the legal action. I came to this forum not for San Hing but I'm glad I did. I would like to join forces.
  
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Poka
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Re: San Hing deposit refund
Reply #58 - Feb 5th, 2021 at 8:57am
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In the meantime - can anyone confirm a rumor that the ex-manager of San hingís db office is being driving around in a Maserati in wan chai?
  
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Poka
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Re: San Hing deposit refund
Reply #59 - Feb 5th, 2021 at 9:01am
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Xxxx wrote on Feb 3rd, 2021 at 3:45am:
Thank you for the update hongkongpauli
Ok then, next step Small Claims Tribunal


Problem is if San hing is insolvent - doesnít matter if you win in the small claims tribunal
  
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Poka
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Re: San Hing deposit refund
Reply #60 - Feb 5th, 2021 at 9:16am
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hongkongpauli wrote on Feb 3rd, 2021 at 5:36am:
I actually contacted ExxonMobil via email and advised if I did not hear within a week, I would go to the press.


Good luck when arounddb does not seem to be interested in the story
  
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Poka
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Re: San Hing deposit refund
Reply #61 - Feb 5th, 2021 at 9:18am
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hongkongpauli wrote on Feb 2nd, 2021 at 6:53am:
I contacted Wilson Chan, his response is below:

As you are aware, the person in charge of San Hing could not be reached since mid of October. What we can do is to leave messages to the mobile phone/whatsapp 9268 3667 of her director Ms. Bonnie Ho and issue letters to San Hing. On the other hand, since ExxonMobil, the ex-gas supplier in Discovery Bay, appointed San Hing as her servicing agent while the former is responsible for any act or omission by the latter, City Management also wrote a couple of letters to ExxonMobil urging them to intervene and resolve the dispute amicably. However, up to the present moment, nil response has ever been received from ExxonMobil or San Hing.

Relevant information was also given to the Unfair Trade Practice Investigation Group of Customs & Excise Dept and CID of the Police Force upon their inquiry of suspected default payment of deposit refund to the owners in mid of November. We understand that the Consumer Council, in the event that the dispute cannot be settled after conciliation or the company is not cooperative,† indeed advised that residents concerned may consider filing the claim at Small Claims Tribunal.

Thanks for your understanding.

Regards,
Wilson Chan


Questions: what were db managementís roles?

Why did db management decide to request switch of service provider?
Why did db management not insist on a process where the deposits were transferred from old provider to new provider?

  
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Coppergoose
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Re: San Hing deposit refund
Reply #62 - Feb 6th, 2021 at 7:55am
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Poka wrote on Feb 5th, 2021 at 9:01am:
Xxxx wrote on Feb 3rd, 2021 at 3:45am:
Thank you for the update hongkongpauli
Ok then, next step Small Claims Tribunal


Problem is if San hing is insolvent - doesnít matter if you win in the small claims tribunal


Exxonmobil is liable for their agents. Now itís up to Authorities investigating this fraud/crime.
  
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Poka
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Re: San Hing deposit refund
Reply #63 - Feb 7th, 2021 at 11:39am
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Coppergoose wrote on Feb 6th, 2021 at 7:55am:
Poka wrote on Feb 5th, 2021 at 9:01am:
Xxxx wrote on Feb 3rd, 2021 at 3:45am:
Thank you for the update hongkongpauli
Ok then, next step Small Claims Tribunal


Problem is if San hing is insolvent - doesnít matter if you win in the small claims tribunal


Exxonmobil is liable for their agents. Now itís up to Authorities investigating this fraud/crime.


Does not matter unless you are making a claim against exxonmobile in the small claim. Even should you win the small claim - if exxonmobile continues to ignore you will not get anything unless you sue them.

What authorities investigating this fraud/crime are you referring to? How do you know that anyone are investigating it?
  
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Coppergoose
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Re: San Hing deposit refund
Reply #64 - Feb 8th, 2021 at 3:08am
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Poka wrote on Feb 7th, 2021 at 11:39am:
Coppergoose wrote on Feb 6th, 2021 at 7:55am:
Poka wrote on Feb 5th, 2021 at 9:01am:
Xxxx wrote on Feb 3rd, 2021 at 3:45am:
Thank you for the update hongkongpauli
Ok then, next step Small Claims Tribunal


Problem is if San hing is insolvent - doesnít matter if you win in the small claims tribunal


Exxonmobil is liable for their agents. Now itís up to Authorities investigating this fraud/crime.


Does not matter unless you are making a claim against exxonmobile in the small claim. Even should you win the small claim - if exxonmobile continues to ignore you will not get anything unless you sue them.

What authorities investigating this fraud/crime are you referring to? How do you know that anyone are investigating it?


See Hongkongpauliís post reply from Wilson Chan
  
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stald
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Re: San Hing deposit refund
Reply #65 - Feb 28th, 2021 at 2:00am
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I too have been waiting for a refund of my deposit forever.
Agree there should be coordinated action taken on behalf of all affected residents.
  
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Re: San Hing deposit refund
Reply #66 - Mar 1st, 2021 at 9:38am
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Shall we notify other DB residents about this on FB page as the reach is wider than this forum?

Discovery Bay Moving Buy and Sell Hong Kong with 14.5K members could be a good place to put the notice.
  
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hongkongpauli
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Re: San Hing deposit refund
Reply #67 - Mar 2nd, 2021 at 7:40am
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I am in favour of DB residents undertaking something as a collective rather than as individuals. I wrote a letter an placed it in the Management post box, of course they have not replied.
  
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Poka
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Re: San Hing deposit refund
Reply #68 - Mar 2nd, 2021 at 12:39pm
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Coppergoose wrote on Feb 8th, 2021 at 3:08am:
Poka wrote on Feb 7th, 2021 at 11:39am:
Coppergoose wrote on Feb 6th, 2021 at 7:55am:
Poka wrote on Feb 5th, 2021 at 9:01am:
Xxxx wrote on Feb 3rd, 2021 at 3:45am:
Thank you for the update hongkongpauli
Ok then, next step Small Claims Tribunal


Problem is if San hing is insolvent - doesnít matter if you win in the small claims tribunal


Exxonmobil is liable for their agents. Now itís up to Authorities investigating this fraud/crime.


Does not matter unless you are making a claim against exxonmobile in the small claim. Even should you win the small claim - if exxonmobile continues to ignore you will not get anything unless you sue them.

What authorities investigating this fraud/crime are you referring to? How do you know that anyone are investigating it?


See Hongkongpauliís post reply from Wilson Chan



So you are relying on Hong Kong resort to follow up on behalf of the residents. Good luck. That would be a first,
. Unless someone can quote a police filing # I doubt this is being investigated.

  
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Coppergoose
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Re: San Hing deposit refund
Reply #69 - Mar 3rd, 2021 at 2:53am
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I have tried several measures including writing to Amy Yung in hopes she could play a leading role. No reply but it doesnít mean she is not interested.

Any pressure on HKR and CM helps. Keep asking them for updates - better if they could make more effort to keep DB informed via bulletins.

If this can happen with Exxonmobil and CM says they are not responsible despite our not having a say in using gas supply nor choice of suppliers, then Shellgas might face similar risks?
  
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Coppergoose
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Re: San Hing deposit refund
Reply #70 - Mar 3rd, 2021 at 2:55am
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hongkongpauli wrote on Mar 2nd, 2021 at 7:40am:
I am in favour of DB residents undertaking something as a collective rather than as individuals. I wrote a letter an placed it in the Management post box, of course they have not replied.


Agree.

Is that something the Village committees Chairs† should involve themselves in?

We are told to go via Small Claims Tribunal. Itís individual and I havenít gone this route yet.
  
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Coppergoose
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Re: San Hing deposit refund
Reply #71 - Mar 3rd, 2021 at 2:57am
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DBresider wrote on Mar 1st, 2021 at 9:38am:
Shall we notify other DB residents about this on FB page as the reach is wider than this forum?

Discovery Bay Moving Buy and Sell Hong Kong with 14.5K members could be a good place to put the notice.


I am not on FB but why not? I hear private groups already sharing.
  
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